Privacy Policy


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Privacy Notice

This privacy notice covers and the data we collect from you when you use our site, together with the personal data we process when you contact us using our online form, or contact details, and the personal data we process when we deliver our services to you.
These are our reasons for collecting it, what we do with it and what your rights are.

Who are we?

We are Detox Reboot Limited trading as Legacy.Partners. Our registered address is 1st Floor, 86-90 Paul Street, London, EC2A 4NE. (company registration number 09538143).

You can call us on 020 4538 3639, and email us at

We are the data controller for this processing and are registered with the Information Commissioner’s Office (ICO). Our registration number is ZA818479.

Purpose of Processing

We process your personal data:

to respond to enquiries about our services

to take the necessary steps to enter into a contract with you

to deliver our services to you once we have a contract with you

to market our services to you

Basis of processing

Where we are responding to enquiries about our services we process your personal data because it is in our legitimate interest to do so in order to deal with your enquiry.

Where we are negotiating with you to provide our services to you then we process your personal data because we are taking the necessary steps, at your request, prior to entering into a contract with you personally. Where you are negotiating with us to provide services to your organisation, rather than to you as an individual, or where we are dealing with your appointed intermediary then we process your personal data because it is in our legitimate interest to do so in order to take the necessary steps to provide our services.

Where we have a contract with you personally we process your personal data because it is necessary to fulfil the contract with you. Where our contract is with your organisation or with your appointed intermediary, rather than with your personally, then we process your personal data because it is in our legitimate interest to do so in order to provide our services under the contract with your organisation or appointed intermediary. We will also have some legal obligations to which we are subject when we are evaluating your needs as a potential client, or when we are delivering our services to you or your organisation as a client or your appointed intermediary, and we will process your personal data in accordance with those obligations.

Where we are directly marketing to our services to you we process your personal data either because it is in our legitimate interest to do so and you have not opted out of receiving direct marketing (if you are a client, or have previously discussed becoming a client), or because we have your consent to do so (if you have opted in to receive our direct marketing).

Where we are relying on your consent to process your personal data you are free to withdraw that consent at any time. Where we are relying on our legitimate interests to process your personal data you may object to that processing at any time.

What personal data do we collect?

We will collect and process the following data from our website’s contact form or when you get in touch with us to make an enquiry

Your name

Your email address

Your telephone number

Your organisation name

When we need additional information to deliver our services, or to take the steps necessary for us to do so, we collect a range of personal data depending upon the particular services being discussed or provided.

The personal data concerned will include some or all of the following:

Your date of birth, age & gender

Copies of passports and visas (or other ID documents required)

Your nationality and citizenship status

Your National Insurance number

Your bank account and tax details

Your career history

Your assets and beneficiaries

Your marital status, social circumstances and any other affairs where pertinent to the services we deliver

Payment details when we process payment for our services

When we are processing your personal data for our marketing activities we may process the following personal data, depending upon the nature of the activity

Information you provide to us for the purpose of attending meetings and events, including access and dietary requirements

Your social media details when you interact with us on social media

Your feedback when you reply to our feedback requests or participate in client surveys

Who we are

Suggested text: Our website address is:


Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Suggested text: If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Special category data

There are additional rules we must follow if we collect certain types of more sensitive data, known as Special Category Data. These include details of your ethnicity, beliefs, health and sexuality. We may need to process some special category data to deliver our services to you or evaluate which services are appropriate. We may also process personal data relating to any pertinent criminal convictions you may have.

When we are inviting you to events, or to attend meetings, we will ask if you have any special access requirements or dietary requirements (some dietary requirements may indicate your beliefs or ethnicity and so are classed as special category data).

We will always seek your explicit consent for collecting any special category data from you.

We may need to retain special category data where we need to establish, exercise or defend legal claims and the data are relevant.

Do we ever share personal data?

We will share your data if required to do so by a legitimate law enforcement agency.

When you submit your personal data online your data is held by our partner who hosts our website.

We use a number of cloud based IT systems such as Microsoft Office 365, Plannr, Xero, ID Pal, DocuSign & SmartSearch. We ensure that we have appropriate contracts in place with these organisations to protect your rights, and that where data are transferred internationally there is a lawful mechanism to do so.

If you consent to the use of analytics and tracking cookies from our website we will share data with those third party cookie providers (please see our separate cookie policy)

If we are communicating with you via email or social media channels we will be sharing your personal data with those email and social media providers.

We will never share or sell your data to any other third parties without your permission.

How do we keep your data secure?

We take sensible steps to keep your data secure:

All data sent between your browser and our website are encrypted in transit

All data we hold in our computers are encrypted at rest

Paper records are held in locked cabinets within secure premises

Your Rights

You have a number of rights relating to the processing of your data, if you would like to use them or have any questions then please contact us.

We won’t charge you for doing any of the following, however we may make a charge in the case of frequent repeat requests:

Awareness: You have the right to be fully informed about why and how we process your information. This privacy notice is intended to meet that requirement, but please do contact us if you have any questions

Access: You have the right to a copy of the data we hold about you

Rectification: If you think some of the data we hold is wrong then you have the right to ask us to correct it

Erasure: You have the right to ask us to delete the data we hold about you. Where we are holding the data to fulfil a contract with you or for a lawful basis other than consent then we will need to retain the data in accordance with the data retention requirements shown below

Restriction: You have the right to ask us to restrict the processing of personal data whilst we check its accuracy, if you think the processing is unlawful, if you believe we no longer need to process the data but you need us to store it due to pending legal claims, or when you object to our processing based upon our legitimate interests and we are assessing the validity of that.

Object: Where we are processing your personal data based upon our legitimate interests you have the right to object to that. If your objection is valid (for instance in the case of any direct marketing activity) then we will stop processing your personal data for that purpose.

Data portability: You can request a copy of your data in a digital format which you can then supply to another provider

Automated decisions and profiling: You have the right, in certain circumstances, not to be subject to decisions based on automated processing (including profiling) if it has a significant or legal impact on you. This doesn’t apply if the processing is necessary to fulfil a contract with you, or if you have given us your consent to do so.

How long do we keep your data for?

Where we are relying on your consent or our legitimate interests to process your data then we will keep your personal data until you withdraw your consent for us to use it, or object to the processing in our legitimate interests and we agree with your objection.

Where are processing your data for the purposes of performing a contract with you, or taking the necessary steps to do so, then we will keep the personal data for 7 years after the end of the contract.

We will also retain your personal data according to other applicable UK laws and regulations, depending upon the nature of the services we have provided to you.

Cookies – How do we use cookies on our website

We utilise cookies on our website. Some are required for our site to work, these are known as essential cookies, and we also use others for analytics and marketing purposes.

We will ask for your consent to use any cookies which aren’t essential, and we won’t deploy any non-essential cookies without your consent.

Please see our separate cookie policy for more information.

What happens when I follow links to other sites?

If you follow a link from our site to another site then you should read the privacy notice on the other site prior to providing your data to them.

Where do we process data?

We process data at the address shown above. Our web hosting provider processes data in the UK and EU.
Our cloud based software providers process data as follows:

Plannr – UK

Xero – USA (with standard contractual clauses to protect your rights)

ID Pal – USA (registered with Privacy-Shield to protect your rights)

DocuSign – UK

SmartSearch – UK

Our contracts with our software providers include the necessary provisions required by GDPR to further protect your rights.

Making a complaint

Please contact us at the above address. You can also contact the Information Commissioner’s Office (ICO) on their helpline 0303 123 1113 or online at If you should contact the ICO they will normally ask you to contact us first.

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